The Commissioner of the Hawaii Insurance Division, Gordon Ito, met with the HSBA Insurance Coverage Litigation section last week. The Commissioner gave an overview of the Insurance Division and its inner workings.
Here's a summary of the Commissioner's presentation.
The Insurance Division consists of various branches. The Division has 81 positions authorized, 70 of which are currently filled.
In 2010, there were 1009 companies licensed by the Insurance Division. About 50 to 60 of these insurers actively wrote policies. Approximately $4.9 billion was collected in premiums in 2010. The Commissioner mentioned that insurers writing homeowner's policies realized a 45% profit over income last year. This is partly due to collecting hurricane premiums and the absence of any hurricanes for a number of years.
The Licensing Branch has seven people and oversees the licensing of agents. This includes the licensing of bail bondsmen. There are 43,000 licenses issued in Hawaii, 31,000 of which are held by non-resident agents. The Commissioner explained that companies writing auto insurance, such as Geico and Progressive, account for many of the non-resident licensed agents. There is an increase of 1500 to 2000 agents each year. The branch processed 122,000 appointments and terminations last year.
The Rate and Policy Branch analyzes the rates and policy filings of insurers. The branch reviews homeowners, motor vehicle, long-term care, workers compensation, liability and other types of policies. In 2010, 3500 rate filings were reviewed. The branch also enforces the readability standards for policy language. Policy language is to be written so it can be understood by seventh graders.
The Compliance and Enforcement Branch handled 472 Complaints in 2009.
The Health Insurance Branch handles external appeals from non-ERISA plans and investigates complaints. There were 157 complaints received in 2009. The external review procedures will undergo significant changes in the near future as a result of SB 1274. Instead being handled by the Insurance Commissioner, appeals will now be decided by a panel of doctors on the mainland based upon a written record and with limited involvement of the claimant's attorney. Under the prior system, attorney fees were paid to the claimant whether the external review was won or lost.
The Fraud Branch handled 252 referrals in 2010. Forty indictments were issued and $275,000 was recovered. There are two attorneys in the Fraud Branch who are deputized by the Attorney General's office in order to prosecute fraud cases. Commissioner Ito explained a recent common fraud pattern is for an insured to purchase a policy after an accident, and then report the accident a few days after purchasing the policy.
The Legal Branch has four attorneys and one paralegal. This branch drafts bills, helps with enforcement, and coordinates rehabilitation and liquidations. The last liquidation involved Hawaii Insurance Guarantee in 2006. The largest liquidation in the State involved Investors Equity Life in 1994 after it was involved in life insurance fraud. The owner treated the assets as his own and lost over $100 million. The Insurance Division is still dealing with the runoff from this liquidation. The Hawaii Guarantee Fund was able to take over the claims for insureds, and the policy-holders have been made more than whole.
The last branch addressed by the Commissioner was Captives. There were 162 active captives in 2009. Parents of captives in Hawaii are several notable companies, including Nike, Nissan, Marriot, Bancorp, and Occidental Petroleum. In 2009, the total written premiums for captives was over $1.2 billion.
Addressing new challenges, the Commissioner spoke of preparing for the new federal Health Care Reform. In 2010, the Division received a $1 million grant for premium rate review. Another $1 million grant was issued to start setting up the health exchange where individuals and small businesses will be able to purchase insurance. In 2011, a $3 million grant was received by the Division for premium rate review. The Insurance Division recently submitted a request for a $14.9 million health exchange implementation grant.
Commissioner Ito has worked at the Insurance Division since 1993, first as a supervising staff attorney, then as the chief deputy Commissioner, and since 2010, the Division's Commissioner. We greatly appreciate his taking time to meet with our section.